Privacy Policy

1. Who We Are

This Privacy Policy applies to Yorba Linda Sunrooms & Patios, located at 18271 Shook Ln, Yorba Linda, CA 92886. We operate the website at yorbalindasunrooms.com (the "Site"). If you have questions about this policy, you can reach us at contact@yorbalindasunrooms.com or by phone at (657) 366-2795.

2. Information We Collect

We collect information in two ways: directly from you and automatically through your use of the Site.

Information you provide directly

When you fill out a contact or estimate request form on the Site, we collect the information you submit. This typically includes your name, phone number, email address, home address or zip code, and a description of the project you are interested in. We only collect what you choose to share.

Information collected automatically

When you visit the Site, our web hosting provider and any analytics tools we use may automatically collect certain technical information, including your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This information is used in aggregate form to understand how visitors use the Site and to improve its performance.

3. Cookies and Tracking Technologies

The Site may use cookies - small text files stored on your device - and similar tracking technologies. Cookies help the Site function properly and allow us to understand how visitors interact with our content.

We may use third-party services such as Google Analytics that set their own cookies to collect aggregated, anonymized data about site traffic and usage. These services are subject to their own privacy policies.

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Disabling cookies may affect some functionality of the Site.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, questions, and inquiries.
• To schedule consultations and on-site visits when you have requested them.
• To communicate with you about your project before, during, and after completion.
• To improve the Site and our services based on how visitors use the Site.
• To comply with applicable laws and regulations.

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• Service providers: We use third-party tools to operate the Site and process form submissions. These providers are only given access to the information needed to perform their function and are required to keep it confidential.
• Legal requirements: We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of our business, customers, or the public.
• Business transfers: If our business is sold, merged, or transferred, your information may be transferred to the new owner as part of that transaction.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purpose for which it was collected - typically for the duration of our business relationship with you and for a reasonable period afterward in case questions or disputes arise. Contact information from form submissions that did not result in a project may be retained for up to 24 months before being deleted. You may request earlier deletion by contacting us directly.

7. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to access, correct, or delete information we hold about you. California residents may have additional rights under the California Consumer Privacy Act (CCPA) and related laws, including the right to know what personal information we have collected and the right to request its deletion.

To exercise any of these rights, contact us at contact@yorbalindasunrooms.com. We will respond to verifiable requests within 45 days.

8. Security

We take reasonable steps to protect the information we collect from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security and encourage you to use caution when sharing personal information online.

9. Third-Party Links

The Site may contain links to third-party websites. These links are provided for your convenience and do not signify that we endorse those sites. We have no control over the content or privacy practices of third-party websites and are not responsible for their privacy policies.

10. Children

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: